Description
- The IT Compliance Manager is responsible for overseeing regulatory and compliance adherence across IT operations, service quality, and monitoring functions within the Technology Command Centre.
- This role ensures that all IT services, processes, and tools comply with applicable regulatory guidelines, internal policies, and audit requirements.
- The position plays a critical role in risk mitigation, audit preparedness, and driving a culture of compliance and governance across the IT landscape.
Responsibilities
- Define and maintain IT compliance frameworks, policies, and controls aligned with regulatory standards (e.g., RBI, SEBI).
- Oversee periodic compliance checks, risk assessments, and internal audits across IT operations and service quality functions.
- Collaborate with service owners, operations, and audit teams to ensure timely closure of audit observations and compliance gaps.
- Monitor adherence to IT policies, SOPs, and regulatory guidelines across monitoring, automation, and service management tools.
- Maintain documentation for compliance reporting, audit trails, and regulatory submissions.
- Support implementation of corrective and preventive actions (CAPA) for recurring compliance issues.
- Conduct awareness sessions and training programs to promote compliance culture across IT teams.
- Liaise with external auditors and regulatory bodies during inspections and assessments.
Qualifications
Education:
Bachelor’s degree in Information Technology, Computer Science, or a related field. A master’s degree or specialization in IT governance, risk, or compliance is a plus.
Certifications:
Certifications in ITIL, ISO 27001, COBIT, or other IT compliance and governance frameworks are preferred. Regulatory certifications (e.g., CISA, CRISC) are highly desirable.
Min Exp: 8 years
Max Exp: 15 years